Returns

Making a return is very simple. If you are not 100% satisfied with your purchase, you can request a replacement or refund within 14 days from the date of delivery of your order.

Conditions:

  • the right of withdrawal is valid as long as the item is in acceptable condition for resale and unused.
  • the right of withdrawal is valid if you are a consumer (not a reseller)
  • the right of withdrawal is valid on the product purchased in its entirety (not on additional accessories)

Please note - You are responsible for the cost of returning the product.

HOW TO MAKE A RETURN

Write an email to info@walbike.com as follows:

Email subject: withdrawal

Email body: shipping code, product code and quantity.